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FAQs
Frequently Asked Questions?
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Challenge fees are non-refundable except as part of the first profit payout, where the original challenge fee is reimbursed in addition to the trader's profit share.
Go to your account settings, click on 'Change Password', and follow the instructions.
Yes, you can upgrade or downgrade your plan at any time from your dashboard.
We use industry-standard encryption and security practices to keep your data safe.
Yes, our support team is available 24/7 via chat and email.
You can cancel your subscription from your account dashboard. Your access will remain until the end of your billing cycle.
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